After reviewing your current processes, we will create a "master question set" for each insurance type you use, organise your input methods, and train our AI to work specifically with your partner portals and products. We can often include fees for this process with your usage fees (no Cap Ex).
Once you are set up, this is just a simple rolling contract with usage tokens; if you need to cancel, let us know before your next quarterly review, and all billing and access to the system will cease at the end of the following billing cycle.
We train the AI to understand the content of the portals you use. It will work well from the start, learning more and improving over time. We are on hand to assist with training if flaws appear.
We'll agree on an expected use volume with you and bill you an equal monthly fee based on that usage. We'll revise this up or down at each review meeting. Don't worry if you use more than the expected allocation. We'll notify you, service will continue, and your fees will be revised accordingly (subject to fair use).
No. We don't charge seat fees because we want every user to manage their clients via their login and want to discourage sharing login details. This allows us to provide optimal security, accurate reporting, and a 100% transparent service.